DELIVERY AND LIABILITY
- Delivery Available : EU - UK
- Packages are generally shipped within 1-3 days of receipt of payment.
- They are shipped with a tracking number by Post or by International Private Carrier according to your choice.
- The International Private Carrier is valid for the following countries: Germany, Belgium, Luxembourg, Netherlands, Spain, Italy, Portugal and Austria
- Shipping costs include preparation and packaging costs as well as postage.
- For the UK with the Brexit it is difficult to send parcels but we do send your order as a gift with a tracking number however it is important to bear in mind that your parcel may be seized by the authorities. This is why the shipping price is higher than for Europe.
- Preparation, transport and shipping costs are fixed. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
- ALL PACKAGES ARE SENT FROM EUROPE.
- We no longer ship to SWITZERLAND
All packages are sent from Europe.
Shipping costs for France :
- 15E for orders under 300E
- 10E for orders between 300E and 500E
- Free for orders over 500E
Shipping costs for Europe by International Private Carrier:
- 25E for orders under 300E
- 20E for orders between 300E and 500E
- 16E over 500E
- The average delivery time is 3 to 10 working days by Post and 3 to 6 working days by International Private Carrier.
- Delivery delays are not dependent on our services.
- Delivery dates are approximate and we will not be responsible for any loss, costs, damages, fees, postal service charges or expenses caused by a delay in the delivery of the goods, unless it is the fault of our services.
- We are not responsible for any loss or damage to the goods due to transport.
- Incorrect delivery information may result in non-delivery. The site assumes no responsibility for lost orders.
- The site is not responsible for the loss or non-delivery of your package by the Carrier.
- The products you order are not subject to any refund or credit policy.
- No return to sender possible.
- No refunds or credit notes possible.
- The dimensions of the boxes are appropriate and your items are properly protected.
